State Farm® Insurance Agent Bob Hawkins
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sean Gowens
March 3, 2026
"Very helpful got me everything I needed very fast. Thank you"
Claudia Camacho
February 25, 2026
"Jessica was fantastic to work with! She made the whole policy purchase easy and seamless from start to finish. She was professional, helpful, and always ready to clarify any questions I had. The entire experience felt straightforward and stress-free thanks to her guidance. I really appreciate her support and would gladly recommend her to others."
"Thanks so much for the fantastic rating, Claudia! We are so glad you had a positive experience with us here on State Farm Agent Bob Hawkins’s Team. If there is anything we can do for you in the future, just give us a shout! "
Ivette Melendez
February 6, 2026
"Bob Hawkins and his team are incredible. They are so charismatic and they are open and upfront about everything! Christine is who I’ve worked with the most and she is such a delightful agent. Thank you!"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Bob Hawkins’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Colorado Springs ."
Terry Reece
January 31, 2026
"Bob is great to deal with and was able to get us covered at a decent price."
"Thank you so much for the 5-star rating, Terry! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Messiah Garcia
October 3, 2025
"Jessica was Super helpful"
"Thank you Messiah for the great review. Please let us know if you need anything 😊"
Charles Jones
September 10, 2025
"State Farm helped me and my family save a lot on our monthly expenses with both auto and renters insurance! Jessica provided outstanding customer service throughout the entire process. She listened carefully, answered every question with confidence, and made the experience smooth and enjoyable. Thank you, Jessica, for your professionalism and for helping us get onboard—we truly appreciate it!"
Jeremy Knight
September 9, 2025
"Jessica made the process fast and easy and I got a great price."
"Thank you Jeremy for the five star review!"
Tamsan Velardes
September 8, 2025
"I needed to find renter's insurance. I was contacted by a young lady named Jessica De La Caridad at State Farm. I have never needed to get insurance on my own before & had no idea what I was getting into. Jessica was truly one of the loveliest & most helpful people I have ever dealt with. I'm no youngster & I had a million questions. She answered every one of them without talking down to me or making me feel stupid. I'm going to need auto insurance in the next couple of months & I definitely will be contacting Jessica."
"Thank you Tamsan for the kind words. Jessica truly enjoys taking care of people along with the rest of us. Have a great day and thank you for allowing us to serve you. "
john scott
June 6, 2025
"Bob quickly responded to my questions and needs. His asst Christine is absolutely amazing - no BS type of a lady, honest, straightforward in asking the right questions. Bob has surrounded himself with very talented folks. I worked long and hard to find the chemistry. This tide of insurance culture needs to be simple and VERY clear as we are not experts in this field. Christine is worth her weight in gold to State Farm. For she will give you her blood & sweat to educate, guide, and protect your insurance needs. Now, as for the insurance industry, which covers all insurance companies. They are sharing data from Nexus Lexus, data information company. State Farm needs to lead this industry by finding a better way to do business. They make all insurance companies look like idiots ... No help at all. No customer service Your claim data that companies use is not always correct. And trying to correct this is a very big problem. I hope this review is seen by millions. The CEOs of this company and others. You pay for a service and protection when you purchase auto, home insurance, etc . Best to you State Farm client John"
"Thank you John for the kudos and positive review. It’s customers like you that make our job soooo much more enjoyable!"
Hector Brito Roedan
May 2, 2025
"Great service recommend 100% great Insurance agency Jessica is amazing, Charming and super friendly thank you"
"Thank you Hector for the great review!!!!"
Rosberi Lorenzo
April 29, 2025
"Excelente servicio, excelente atención!. Jessica es muy atenta y diligente. 100% Recomendado 💯😁!"
"Muchas gracias por tu excelente comentario. Estamos muy agradecidos de servirles."
Taylor Kramm
March 24, 2025
"Jessica has been SO helpful and kind! Would definitely recommend her to anyone looking for insurance with State Farm:)"
"Hello Taylor Thank you for the five star review! We do enjoy helping all of our customers navigate all of their insurance needs. "
Sonja White
March 5, 2025
"Working with this specific rep was so wonderful. I had been shopping around with different agencies, and even some of the same agencies with different reps. This location specifically was able to get me the best rates and I am so thankful to them for their knowledge and recommendations. Jessica specifically, if you have the chance to work with her, I HIGHY recommend."
"Thank you so much Sonja for the five star review! We all appreciate and love helping all of our customers. Looking forward to serving you and yours! "
Darrell McClay
November 30, 2024
"Had a great experience here was having some trouble with my other insurance people so I contacted them. They hooked me up with some car insurance and health life insurance and it was very quick simple and they made everything easy to understand. I would recommend this place to anyone not Allstate farms are the same so I am just recommending this one that I know ofwith Bob Hawkins thank you"
"Darrell, Thank you so much for the five star review! It’s customers like you that make or job so fulfilling. Very grateful we were able to assist you with your insurance needs. "
Elvis Ventura
November 11, 2024
"Great Experience with state farm Jessica was so helpful and answered all our question, I recommend Jessica and Sate Farm as your insurance. I like that because they have different ways to help."
"Thank you Elvis for your kind words and accolades. We all try our best to give outstanding customer service to each customer we serve!"
Travis Ruark
October 31, 2024
"Bob and his team are top notch when it comes Insurance agents. He is practical and honest. He goes above and beyond to ensure that you have the right policies, and all of your needs are met."
"Thank you Travis. We throughly enjoy serving our customers and exceed their expectations!"
karla gonzalez
October 25, 2024
"I like how Jessica is kind and always has time to look up what I need to know she is very helpful."
"Thank you Karla for this great review and kind words. We strive for excellence in all that we do for our customers!"
Esther Hdez
October 24, 2024
"Muy buen servicio y muy profesional, los recomiendo"
"Muchas gracias por su comentario!"
Liayanet Rojo
October 23, 2024
"En mi opinión personal es la mejor aseguranza que he tenido .Super eficientes y recomendables . Por otra parte Jessica es un amor y muy amable , siempre ayudando y siempre que la llamo para cualquier cosa atiende el teléfono, la verdad la recomiendo un 100% ."
"Muchas gracias por tu comentario y por ser parte de nuestra familia!"
Jacqueline Cordova
October 23, 2024
"Very helpful and friendly. Great customer service!"
"Thank you so much Jacqueline for the five star review!!!"
Lorena Madrigal
October 22, 2024
"Estamos muy felices de pertenecer a Statefarm y sobre todo muy agradecido Con la señorita Jessica Álvarez . Saludos"
"Muchas gracias por tu reseña Lorena, siempre aqui para ayudarte. "
Johnny Williams
March 19, 2024
"I won't go into details, just know the staff demonstrated a great ability to assist in any way they could."
"Thank you Johnny for the five star review! We strive to always exceed customer expectations!"
Carmen Millian
October 13, 2023
"Fueron de mucha ayuda para mi, Son muy profesionales y amables, los recomiendo 100%"
"Muchas gracias por su comentario Carmen."
Joel Alvarez
October 13, 2023
"Awesome service thank you guys"
"Much appreciated the five star review 😊"
David Vohs
October 12, 2023
"I wanted to share my experiences with Bob Hawkins State Farm Agent in Northern Colorado Springs and his incredible staff. I moved to Colorado about 4.5 years ago and have dealt with hail, storms, and other "fun" things Colorado brings to the table. Every time I have an issue, I make a call to the office and quite often get Bob to talk to, but that's not even needed. Bob's staff is so very competent that I rarely need to talk to the Bob the Agent. Christine (amazing with customers and knowledge), Jessica (awesome and so gracious), and I think her name is Jasmine (incredible at dealing with issues and policies) are fully competent and so very helpful with any issue I have, reviewing policies and coverage, and just being pleasant on the phone. I cannot tell you how different that is from so many other people. I have left messages often on the phone and they are promptly returned. I have called and this team answers the phone most times on the first ring and get immediate help. If there is a question (rare) that they cannot answer, they figure it out and call me back. Service, Service, Service is the name of this office. They make me feel very secure about my insurance needs and my current coverage. They call with with good news and bad news on my policies. They are professional and honestly I feel they care about my well being. I cannot recommend this team highly enough. Thanks for all the support and assistance! Gold Star Team Thank you!!"
"Thank you David! It’s customers like you that make our day, week, and year feel so fulfilling and enjoyable! Wishing you and yours the very best!"