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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elvis Ventura

Elvis Ventura

November 11, 2024

5  out of  5
rating by Elvis Ventura
"Great Experience with state farm Jessica was so helpful and answered all our question, I recommend Jessica and Sate Farm as your insurance. I like that because they have different ways to help."
We responded:
"Thank you Elvis for your kind words and accolades. We all try our best to give outstanding customer service to each customer we serve!"
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Travis Ruark

October 31, 2024

5  out of  5
rating by Travis Ruark
"Bob and his team are top notch when it comes Insurance agents. He is practical and honest. He goes above and beyond to ensure that you have the right policies, and all of your needs are met."
We responded:
"Thank you Travis. We throughly enjoy serving our customers and exceed their expectations!"
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karla gonzalez

October 25, 2024

5  out of  5
rating by karla gonzalez
"I like how Jessica is kind and always has time to look up what I need to know she is very helpful."
We responded:
"Thank you Karla for this great review and kind words. We strive for excellence in all that we do for our customers!"
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Esther Hdez

October 24, 2024

5  out of  5
rating by Esther Hdez
"Muy buen servicio y muy profesional, los recomiendo"
We responded:
"Muchas gracias por su comentario!"
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Liayanet Rojo

October 23, 2024

5  out of  5
rating by Liayanet Rojo
"En mi opinión personal es la mejor aseguranza que he tenido .Super eficientes y recomendables . Por otra parte Jessica es un amor y muy amable , siempre ayudando y siempre que la llamo para cualquier cosa atiende el teléfono, la verdad la recomiendo un 100% ."
We responded:
"Muchas gracias por tu comentario y por ser parte de nuestra familia!"
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Jacqueline Cordova

October 23, 2024

5  out of  5
rating by Jacqueline Cordova
"Very helpful and friendly. Great customer service!"
We responded:
"Thank you so much Jacqueline for the five star review!!!"
Profile photo of Lorena Madrigal

Lorena Madrigal

October 22, 2024

5  out of  5
rating by Lorena Madrigal
"Estamos muy felices de pertenecer a Statefarm y sobre todo muy agradecido Con la señorita Jessica Álvarez . Saludos"
We responded:
"Muchas gracias por tu reseña Lorena, siempre aqui para ayudarte. "
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Johnny Williams

March 19, 2024

5  out of  5
rating by Johnny Williams
"I won't go into details, just know the staff demonstrated a great ability to assist in any way they could."
We responded:
"Thank you Johnny for the five star review! We strive to always exceed customer expectations!"
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Carmen Millian

October 13, 2023

5  out of  5
rating by Carmen Millian
"Fueron de mucha ayuda para mi, Son muy profesionales y amables, los recomiendo 100%"
We responded:
"Muchas gracias por su comentario Carmen."
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Doritoz Day

October 13, 2023

5  out of  5
rating by Doritoz Day
"Awesome service thank you guys"
We responded:
"Much appreciated the five star review 😊"
Profile photo of David Vohs

David Vohs

October 12, 2023

5  out of  5
rating by David Vohs
"I wanted to share my experiences with Bob Hawkins State Farm Agent in Northern Colorado Springs and his incredible staff. I moved to Colorado about 4.5 years ago and have dealt with hail, storms, and other "fun" things Colorado brings to the table. Every time I have an issue, I make a call to the office and quite often get Bob to talk to, but that's not even needed. Bob's staff is so very competent that I rarely need to talk to the Bob the Agent. Christine (amazing with customers and knowledge), Jessica (awesome and so gracious), and I think her name is Jasmine (incredible at dealing with issues and policies) are fully competent and so very helpful with any issue I have, reviewing policies and coverage, and just being pleasant on the phone. I cannot tell you how different that is from so many other people. I have left messages often on the phone and they are promptly returned. I have called and this team answers the phone most times on the first ring and get immediate help. If there is a question (rare) that they cannot answer, they figure it out and call me back. Service, Service, Service is the name of this office. They make me feel very secure about my insurance needs and my current coverage. They call with with good news and bad news on my policies. They are professional and honestly I feel they care about my well being. I cannot recommend this team highly enough. Thanks for all the support and assistance! Gold Star Team Thank you!!"
We responded:
"Thank you David! It’s customers like you that make our day, week, and year feel so fulfilling and enjoyable! Wishing you and yours the very best!"
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Manuel Milian Hernandez

October 12, 2023

5  out of  5
rating by Manuel Milian Hernandez
"Good service, very kind and professional"
We responded:
"Manuel, Thank you for the kind words and five star review!"
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J_D

August 10, 2023

5  out of  5
rating by J_D
"We are extremely impressed by the Bob Hawkins State Farm Insurance company. Jessica has been outstanding to work with for months. What a gem! We get quick, honest, and effective communication from them. We are blown away by their strong customer service."
We responded:
"Thank you so very much for the five star review and the kind words. We strive for excellence with every single customer we interact with!"
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Jessica Alvarez

June 5, 2023

5  out of  5
rating by Jessica Alvarez
"Great service."
We responded:
"Thank you Jessica for the 5 star review!"
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Andy Keef

June 4, 2023

5  out of  5
rating by Andy Keef
"Bobs great , got right back to me fast."
We responded:
"Thank you Andy for the great review. We pride ourselves on outstanding customer service!"
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Jeff Menter

August 25, 2022

5  out of  5
rating by Jeff Menter
"I obtained a two policies from them. Service was superb and prices were fair."
We responded:
"Thank you Jeff for the awesome review and welcome to our State Farm office ☺️"
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André Gomes

May 4, 2022

1  out of  5
rating by André Gomes
"Sending Spam, using a random name like Stacey... These cold email tatics it's awfull..."
We responded:
"Good morning André Wanted to respond to your review. We received an internet lead from an online lead company we subscribe to. The lead came in with the name Stacey L and apparently your email was attached to that name so we reached out to Stacey L like we do all our leads. I must say I am disappointed that you chose to review our agency this way; contacting potential customers supplied by our lead vendors is part of doing business as an insurance agency. The lead with your email has now been removed."
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Olivia Manzo

November 19, 2021

5  out of  5
rating by Olivia Manzo
"Not only was Stphanie professional, responsive, she was very helpful and gave me the best value for my insurance. Bob Hopkins State Farm has given me 5 Star value and service from the beginning. I have home and cars insured with them.THANK YOU"
We responded:
"Thank you Olivia! It’s always our pleasure to serve our wonderful customers. We hope you and your family continue to grow with us."
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Bill Stein

November 5, 2021

5  out of  5
rating by Bill Stein
"The office listened to my request and just made it happen, in record time.Great Job!"
We responded:
"Thank you Bill for the 5 star review! We do our very best in giving all of customers the attention they deserve."
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Jeanne Cowan

March 5, 2021

5  out of  5
rating by Jeanne Cowan
"It was a pleasure working with Bob & Stephanie. So glad they were recommended to us. So friendly and took care of everything in such a timely manner. Thank you!!"
We responded:
"We are also very glad you were recommended to us! You were a pleasure to work with and we hope to serve you for many years."
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Griego Mom

March 2, 2021

5  out of  5
rating by Griego Mom
"Called a little bit before closing yesterday night to get a new policy started due to a bad, back and forth experience with the office closest to my place and after explaining this to Mrs.Stephanie she understood the situation, got me a better rate and was just great to talk with Thank you again Mrs.Stephanie :)"
We responded:
"We are so glad you found us. It was a pleasure to be able to get your policy taken care of. We look forward to serving you in the future!"
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B “DZ” D

January 29, 2021

5  out of  5
rating by B “DZ” D
"This agency made sure to explain to me all of the options, as well as the benefits and drawback of going in the different routes. They did so without being pushy for the sale and allowed me to make up my own mind on what I wanted to pursue. Great service Stephanie Leonard."
We responded:
"Thank Brian for such kind words. It’s always our focus to help everyone understand the workings of insurance."
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Casandra Aguilar

November 20, 2020

5  out of  5
rating by Casandra Aguilar
"Have always been super helpful and friendly"
We responded:
"Thank you Casandra we strive to give remarkable service each and every day!"
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P C

November 18, 2020

5  out of  5
rating by P C
"Bob Hawkins is the best insurance agent I've ever had as a trusted advisor. He is always so responsive and has given us excellent advice. It's always a pleasure to work with Bob. I'd give him 10 stars if I could!"
We responded:
"Thank you for your kind words! I always do my best to offer the most quality advice I can. Protecting our customers is my first priority and I’m glad to work with you."
Profile photo of M BRIDGE (Tom)

M BRIDGE (Tom)

November 13, 2020

5  out of  5
rating by M BRIDGE (Tom)
"My conversation with Stephanie L was a very delightful and helpful. My request was handled in a professional and pleasant manner."
We responded:
"Thank you for the kind words! We work hard to make your insurance uncomplicated and tailored to your needs. We hope to earn your business for years to come."