Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Johnny Williams

Johnny Williams

March 19, 2024

5  out of  5
rating by Johnny Williams
"I won't go into details, just know the staff demonstrated a great ability to assist in any way they could."
We responded:
"Thank you Johnny for the five star review! We strive to always exceed customer expectations!"
Profile photo of Carmen Millian

Carmen Millian

October 13, 2023

5  out of  5
rating by Carmen Millian
"Fueron de mucha ayuda para mi, Son muy profesionales y amables, los recomiendo 100%"
We responded:
"Muchas gracias por su comentario Carmen."
Profile photo of Doritoz Day

Doritoz Day

October 13, 2023

5  out of  5
rating by Doritoz Day
"Awesome service thank you guys"
We responded:
"Much appreciated the five star review 😊"
Profile photo of David Vohs

David Vohs

October 12, 2023

5  out of  5
rating by David Vohs
"I wanted to share my experiences with Bob Hawkins State Farm Agent in Northern Colorado Springs and his incredible staff. I moved to Colorado about 4.5 years ago and have dealt with hail, storms, and other "fun" things Colorado brings to the table. Every time I have an issue, I make a call to the office and quite often get Bob to talk to, but that's not even needed. Bob's staff is so very competent that I rarely need to talk to the Bob the Agent. Christine (amazing with customers and knowledge), Jessica (awesome and so gracious), and I think her name is Jasmine (incredible at dealing with issues and policies) are fully competent and so very helpful with any issue I have, reviewing policies and coverage, and just being pleasant on the phone. I cannot tell you how different that is from so many other people. I have left messages often on the phone and they are promptly returned. I have called and this team answers the phone most times on the first ring and get immediate help. If there is a question (rare) that they cannot answer, they figure it out and call me back. Service, Service, Service is the name of this office. They make me feel very secure about my insurance needs and my current coverage. They call with with good news and bad news on my policies. They are professional and honestly I feel they care about my well being. I cannot recommend this team highly enough. Thanks for all the support and assistance! Gold Star Team Thank you!!"
We responded:
"Thank you David! It’s customers like you that make our day, week, and year feel so fulfilling and enjoyable! Wishing you and yours the very best!"
Profile photo of Manuel Milian Hernandez

Manuel Milian Hernandez

October 12, 2023

5  out of  5
rating by Manuel Milian Hernandez
"Good service, very kind and professional"
We responded:
"Manuel, Thank you for the kind words and five star review!"
Profile photo of J_D

J_D

August 10, 2023

5  out of  5
rating by J_D
"We are extremely impressed by the Bob Hawkins State Farm Insurance company. Jessica has been outstanding to work with for months. What a gem! We get quick, honest, and effective communication from them. We are blown away by their strong customer service."
We responded:
"Thank you so very much for the five star review and the kind words. We strive for excellence with every single customer we interact with!"
Profile photo of Jessica Alvarez

Jessica Alvarez

June 5, 2023

5  out of  5
rating by Jessica Alvarez
"Great service."
We responded:
"Thank you Jessica for the 5 star review!"
Profile photo of Andy Keef

Andy Keef

June 4, 2023

5  out of  5
rating by Andy Keef
"Bobs great , got right back to me fast."
We responded:
"Thank you Andy for the great review. We pride ourselves on outstanding customer service!"
Profile photo of Jeff Menter

Jeff Menter

August 25, 2022

5  out of  5
rating by Jeff Menter
"I obtained a two policies from them. Service was superb and prices were fair."
We responded:
"Thank you Jeff for the awesome review and welcome to our State Farm office ☺️"
Profile photo of André Gomes

André Gomes

May 4, 2022

1  out of  5
rating by André Gomes
"Sending Spam, using a random name like Stacey... These cold email tatics it's awfull..."
We responded:
"Good morning André Wanted to respond to your review. We received an internet lead from an online lead company we subscribe to. The lead came in with the name Stacey L and apparently your email was attached to that name so we reached out to Stacey L like we do all our leads. I must say I am disappointed that you chose to review our agency this way; contacting potential customers supplied by our lead vendors is part of doing business as an insurance agency. The lead with your email has now been removed."
Profile photo of Olivia Manzo

Olivia Manzo

November 19, 2021

5  out of  5
rating by Olivia Manzo
"Not only was Stphanie professional, responsive, she was very helpful and gave me the best value for my insurance. Bob Hopkins State Farm has given me 5 Star value and service from the beginning. I have home and cars insured with them.THANK YOU"
We responded:
"Thank you Olivia! It’s always our pleasure to serve our wonderful customers. We hope you and your family continue to grow with us."
Profile photo of Bill Stein

Bill Stein

November 5, 2021

5  out of  5
rating by Bill Stein
"The office listened to my request and just made it happen, in record time.Great Job!"
We responded:
"Thank you Bill for the 5 star review! We do our very best in giving all of customers the attention they deserve."
Profile photo of Jeanne Cowan

Jeanne Cowan

March 5, 2021

5  out of  5
rating by Jeanne Cowan
"It was a pleasure working with Bob & Stephanie. So glad they were recommended to us. So friendly and took care of everything in such a timely manner. Thank you!!"
We responded:
"We are also very glad you were recommended to us! You were a pleasure to work with and we hope to serve you for many years."
Profile photo of Griego Mom

Griego Mom

March 2, 2021

5  out of  5
rating by Griego Mom
"Called a little bit before closing yesterday night to get a new policy started due to a bad, back and forth experience with the office closest to my place and after explaining this to Mrs.Stephanie she understood the situation, got me a better rate and was just great to talk with Thank you again Mrs.Stephanie :)"
We responded:
"We are so glad you found us. It was a pleasure to be able to get your policy taken care of. We look forward to serving you in the future!"
Profile photo of B “DZ” D

B “DZ” D

January 29, 2021

5  out of  5
rating by B “DZ” D
"This agency made sure to explain to me all of the options, as well as the benefits and drawback of going in the different routes. They did so without being pushy for the sale and allowed me to make up my own mind on what I wanted to pursue. Great service Stephanie Leonard."
We responded:
"Thank Brian for such kind words. It’s always our focus to help everyone understand the workings of insurance."
Profile photo of Casandra Aguilar

Casandra Aguilar

November 20, 2020

5  out of  5
rating by Casandra Aguilar
"Have always been super helpful and friendly"
We responded:
"Thank you Casandra we strive to give remarkable service each and every day!"
Profile photo of P C

P C

November 18, 2020

5  out of  5
rating by P C
"Bob Hawkins is the best insurance agent I've ever had as a trusted advisor. He is always so responsive and has given us excellent advice. It's always a pleasure to work with Bob. I'd give him 10 stars if I could!"
We responded:
"Thank you for your kind words! I always do my best to offer the most quality advice I can. Protecting our customers is my first priority and I’m glad to work with you."
Profile photo of M BRIDGE (Tom)

M BRIDGE (Tom)

November 13, 2020

5  out of  5
rating by M BRIDGE (Tom)
"My conversation with Stephanie L was a very delightful and helpful. My request was handled in a professional and pleasant manner."
We responded:
"Thank you for the kind words! We work hard to make your insurance uncomplicated and tailored to your needs. We hope to earn your business for years to come."
Profile photo of E R

E R

October 23, 2020

5  out of  5
rating by E R
"Bob Hawkins has always been helpful and responsive, and when I had to file claims he did a great job of following up and making sure everything was resolved fully and to my satisfaction. Very pleased with Bob and his staff!"
We responded:
"Thank you E R for the 5 star review! We truly love taking care of all of our customers ☺️"
Profile photo of Amanda Santiago

Amanda Santiago

October 19, 2020

5  out of  5
rating by Amanda Santiago
"I called and had insurance that day. The people were great and professional. It was a wonderful and pain-free experience with the end result being quite satisfying."
We responded:
"We’re so happy to have helped you today Amanda! It was a pleasure to help you get the right policy for you and get you on the road."
Profile photo of Jesse Taylor

Jesse Taylor

August 26, 2020

5  out of  5
rating by Jesse Taylor
"Just moved to Colorado Springs and needed to switch over my plan to a local provider. Called em up and Stephanie answered. Told her what I needed and she was on top of it! Offered me relevant policy info and ended up saving us quite a bit a month, even with the additional glass coverage for hail and rocks. Only interacted with her once on the phone but no doubt we're in good hands for any additional needs. That's the saying right?"
We responded:
"Thank you for your kind words! Moving can be stressful, and we’re always glad if we can provide some security during a time that’s full of changes. Saving you money is icing on the cake. Welcome to the neighborhood, we’ll be here when you need us."
Profile photo of Derek Brown

Derek Brown

August 25, 2020

5  out of  5
rating by Derek Brown
"I was in a major home insurance crisis today. Sky is falling kind of stuff.. I spoke with Stephanie (works for/with Bob)& she got me squared away with a new home & auto policy. Painless and easy. Saved me some good $$$ over my prior Prog**ssive policy too! I am now able to go to bed tonight knowing that we are properly covered & there is definitely something positive to be said for talking with an agent from your area, not just a yahoo from who knows where. I am very glad to be onboard with you folks now."
We responded:
"I’m so glad to hear that we could bring you peace of mind. Our agency prides itself on bringing good old fashioned service to our neighbors, and we’re glad to have you on board! We look forward to a continuing relationship as your family grows up and we meet your changing needs."
Profile photo of AJ C

AJ C

August 20, 2020

5  out of  5
rating by AJ C
"I needed to change my insurance due to relocation and working with Stephanie relieved a ton of stress for me. She was able to get me everything I had on my old policy and more for a lower price! I was so impressed by the wonderful customer service and clear explanation of all the different options available to me. This was the best experience I have ever had with an insurance agent."
We responded:
"Moving can be an overwhelming experience, especially when you’re going across state lines. If we can take the worry about protecting your assets and yourself off your plate, that’s a win. We hope you love living in Colorado!"
Profile photo of Clarice Hemenway

Clarice Hemenway

August 20, 2020

5  out of  5
rating by Clarice Hemenway
"This was my first time getting insurance for myself and working with Stephanie was the easiest and most reassuring experience I could have ever asked for. The customer service was out of this world fantastic, she answered all of my questions and set me up with an amazing policy for a fantastic price! 100% recommend for anyone who needs insurance!"
We responded:
"We’re so happy that we could make your first experience buying insurance such a positive one! At our agency we place the customer experience first, and education about what you’re getting for your money is a key part of that. We hope to continue to serve your insurance and financial needs for years to come."
Profile photo of D Joseph Forgue

D Joseph Forgue

June 5, 2020

5  out of  5
rating by D Joseph Forgue
"Bob takes care of business, yet pays attention to my personal situation rather than use a “cookie cutter” one size fits all approach."
We responded:
"Thank you Joseph for the kind words! We love addressing each individual’s needs in a personal way that works best for them."