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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Johnny Williams

March 19, 2024

5  out of  5 rating by Johnny Williams
"I won't go into details, just know the staff demonstrated a great ability to assist in any way they could."
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Doritoz Day

October 13, 2023

5  out of  5 rating by Doritoz Day
"Awesome service thank you guys"
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David Vohs

October 12, 2023

5  out of  5 rating by David Vohs
"I wanted to share my experiences with Bob Hawkins State Farm Agent in Northern Colorado Springs and his incredible staff. I moved to Colorado about 4.5 years ago and have dealt with hail, storms, and other "fun" things Colorado brings to the table. Every time I have an issue, I make a call to the office and quite often get Bob to talk to, but that's not even needed. Bob's staff is so very competent that I rarely need to talk to the Bob the Agent. Christine (amazing with customers and knowledge), Jessica (awesome and so gracious), and I think her name is Jasmine (incredible at dealing with issues and policies) are fully competent and so very helpful with any issue I have, reviewing policies and coverage, and just being pleasant on the phone. I cannot tell you how different that is from so many other people. I have left messages often on the phone and they are promptly returned. I have called and this team answers the phone most times on the first ring and get immediate help. If there is a question (rare) that they cannot answer, they figure it out and call me back. Service, Service, Service is the name of this office. They make me feel very secure about my insurance needs and my current coverage. They call with with good news and bad news on my policies. They are professional and honestly I feel they care about my well being. I cannot recommend this team highly enough. Thanks for all the support and assistance! Gold Star Team Thank you!!"
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J_D

August 10, 2023

5  out of  5 rating by J_D
"We are extremely impressed by the Bob Hawkins State Farm Insurance company. Jessica has been outstanding to work with for months. What a gem! We get quick, honest, and effective communication from them. We are blown away by their strong customer service."
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Jessica Alvarez

June 5, 2023

5  out of  5 rating by Jessica Alvarez
"Great service."
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Andy Keef

June 4, 2023

5  out of  5 rating by Andy Keef
"Bobs great , got right back to me fast."
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Jeff Menter

August 25, 2022

5  out of  5 rating by Jeff Menter
"I obtained a two policies from them. Service was superb and prices were fair."
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André Gomes

May 4, 2022

1  out of  5 rating by André Gomes
"Sending Spam, using a random name like Stacey... These cold email tatics it's awfull..."
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Olivia Manzo

November 19, 2021

5  out of  5 rating by Olivia Manzo
"Not only was Stphanie professional, responsive, she was very helpful and gave me the best value for my insurance. Bob Hopkins State Farm has given me 5 Star value and service from the beginning. I have home and cars insured with them.THANK YOU"
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Bill Stein

November 5, 2021

5  out of  5 rating by Bill Stein
"The office listened to my request and just made it happen, in record time.Great Job!"
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Jeanne Cowan

March 5, 2021

5  out of  5 rating by Jeanne Cowan
"It was a pleasure working with Bob & Stephanie. So glad they were recommended to us. So friendly and took care of everything in such a timely manner. Thank you!!"
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Griego Mom

March 2, 2021

5  out of  5 rating by Griego Mom
"Called a little bit before closing yesterday night to get a new policy started due to a bad, back and forth experience with the office closest to my place and after explaining this to Mrs.Stephanie she understood the situation, got me a better rate and was just great to talk with Thank you again Mrs.Stephanie :)"
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B “DZ” D

January 29, 2021

5  out of  5 rating by B “DZ” D
"This agency made sure to explain to me all of the options, as well as the benefits and drawback of going in the different routes. They did so without being pushy for the sale and allowed me to make up my own mind on what I wanted to pursue. Great service Stephanie Leonard."
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Casandra Aguilar

November 20, 2020

5  out of  5 rating by Casandra Aguilar
"Have always been super helpful and friendly"
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P C

November 18, 2020

5  out of  5 rating by P C
"Bob Hawkins is the best insurance agent I've ever had as a trusted advisor. He is always so responsive and has given us excellent advice. It's always a pleasure to work with Bob. I'd give him 10 stars if I could!"
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M BRIDGE (Tom)

November 13, 2020

5  out of  5 rating by M BRIDGE (Tom)
"My conversation with Stephanie L was a very delightful and helpful. My request was handled in a professional and pleasant manner."
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E R

October 23, 2020

5  out of  5 rating by E R
"Bob Hawkins has always been helpful and responsive, and when I had to file claims he did a great job of following up and making sure everything was resolved fully and to my satisfaction. Very pleased with Bob and his staff!"
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Amanda Santiago

October 19, 2020

5  out of  5 rating by Amanda Santiago
"I called and had insurance that day. The people were great and professional. It was a wonderful and pain-free experience with the end result being quite satisfying."
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Jesse Taylor

August 26, 2020

5  out of  5 rating by Jesse Taylor
"Just moved to Colorado Springs and needed to switch over my plan to a local provider. Called em up and Stephanie answered. Told her what I needed and she was on top of it! Offered me relevant policy info and ended up saving us quite a bit a month, even with the additional glass coverage for hail and rocks. Only interacted with her once on the phone but no doubt we're in good hands for any additional needs. That's the saying right?"
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Derek Brown

August 25, 2020

5  out of  5 rating by Derek Brown
"I was in a major home insurance crisis today. Sky is falling kind of stuff.. I spoke with Stephanie (works for/with Bob)& she got me squared away with a new home & auto policy. Painless and easy. Saved me some good $$$ over my prior Prog**ssive policy too! I am now able to go to bed tonight knowing that we are properly covered & there is definitely something positive to be said for talking with an agent from your area, not just a yahoo from who knows where. I am very glad to be onboard with you folks now."
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AJ C

August 20, 2020

5  out of  5 rating by AJ C
"I needed to change my insurance due to relocation and working with Stephanie relieved a ton of stress for me. She was able to get me everything I had on my old policy and more for a lower price! I was so impressed by the wonderful customer service and clear explanation of all the different options available to me. This was the best experience I have ever had with an insurance agent."
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Clarice Hemenway

August 20, 2020

5  out of  5 rating by Clarice Hemenway
"This was my first time getting insurance for myself and working with Stephanie was the easiest and most reassuring experience I could have ever asked for. The customer service was out of this world fantastic, she answered all of my questions and set me up with an amazing policy for a fantastic price! 100% recommend for anyone who needs insurance!"
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D Joseph Forgue

June 5, 2020

5  out of  5 rating by D Joseph Forgue
"Bob takes care of business, yet pays attention to my personal situation rather than use a “cookie cutter” one size fits all approach."
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Brianna Stovaw

May 9, 2020

5  out of  5 rating by Brianna Stovaw
"Awesome customer service! My first time getting renters insurance and Stephanie was very thorough and knowledgeable on explaining renters insurance."
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Christopher Wray

April 16, 2020

5  out of  5 rating by Christopher Wray
"Bob is highly responsive and always professional. He's a real pleasure to do business with. Great follow through."